Last updated: 20th September, 2022
Please read these terms and conditions carefully before using Our Service
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they appear
in the singular or in the plural.
Definitions
For the purposes of these Terms and Conditions:
- Application means the software program provided by the Company downloaded by You on
any electronic device, named Exdo Tech Ltd. - Application Store means the digital distribution service operated and developed by Apple
Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been
downloaded. - Affiliate means an entity that controls, is controlled by or is under common control with a
party, where "control" means ownership of 50% or more of the shares, equity interest or
other securities entitled to vote for election of directors or other managing authority. - Account means a unique account created for You to access our Service or parts of our
Service. - Country refers to: United Kingdom.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement). refers to Exdo Tech Ltd.
- ‘Device’ means any device that can access the Service such as a computer, a cellphone or a
digital tablet. - ‘Feedback’ means feedback, innovations or suggestions sent by You regarding the attributes,
performance or features of our Service. - ‘Goods’ refer to the items offered for sale on the Service.
- ‘Orders’ mean a request by You to purchase Goods from Us.
- ‘Service’ refers to the Application or the Website or both.
- ‘Terms and Conditions (also referred as "Terms")’ mean these Terms and Conditions that
form the entire agreement between You and the Company regarding the use of the Service. - ‘Third-party Social Media Service’ means any services or content (including data,
information, products or services) provided by a third-party that may be displayed, included
or made available by the Service. - ‘Website’ refers to Exdo Tech Ltd, accessible from www.exdo.tech
- ‘You’ means the individual accessing or using the Service, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that
operates between You and Exdo Tech Ltd Company. These Terms and Conditions set out the rights
and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with
these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who
access or use the Service. By accessing or using the Service You agree to be bound by these Terms
and Conditions. If You disagree with any part of these Terms and Conditions, then You may not
access the Service.
‘You’ represent that you are over the age of 18. Exdo Tech Ltd does not permit those under 18 to use
the website/services.
Your access to and use of the Service is also conditioned on your acceptance of and compliance with
the Privacy Policy of Exdo Tech Ltd. Our Privacy Policy describes Our policies and procedures on the
collection, use and disclosure of Your personal information when You use the Application or the
Website, and will tells You about Your privacy rights and how the law protects You. Please read Our
Privacy Policy carefully before using Our Service.
Placing Orders for Services
Bookings
The issuance of a booking quotation by us, is not treated as a binding offer of service. Therefore,
contractual liability by us is only assumed once both parties have accepted in writing that the
booking or works quotations meets each party's requirements.
By placing an Order for our Services, You warrant that You are legally capable of entering into
binding contracts.
All our bookings or contracts for Exdo Tech Ltd services to your organisation should be made in our
Booking Portal or through a customer service team – "Booking Form" online at www.exdo.tech,
alternatively, please call us on our booking contact number available in the booking portal.
Any request submitted for Exdo Tech Ltd services online DO NOT automatically confirm booking
acceptance to provide service.
Your Information
If You wish to place an Order for Services available on our website, you may be asked to supply
certain information relevant to Your Order including, without limitation:
Your name,
Your email,
Your phone number,
Your Project and requirements
Your credit card number,
The expiration date of Your credit card,
Your billing address, and
Your timeline
Your project Delivery/shipping information etc.
You represent and warrant that:
- I. You have the legal right to use any credit or debit card(s) or other payment
method(s) in connection with any Order; and that - the information you supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment
processing third parties for purposes of facilitating the completion of Your Order.
Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not
limited to:
- Services Availability
- Errors in the description or prices for Services
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction
is suspected.
In the event you wish to cancel your booking for the appointment or reschedule for any other date,
please could you contact us by email or phone and, all cancellations notifications must be received
and confirmed by both parties prior to assignments/appointments start. All contacts are on the
booking page.
- In the cases where we do not receive your cancellation notice before your
assignments/appointments start, will result in a full charge (100%) plus VAT (where
applicable) be applied. (Applied to appointments as well) - In the cases where we receive your cancellation notice within Four or less days (>= 4) before
your assignments/appointments will result in a full charge (100%) plus VAT. Less than a day
(48 hours) prior to assignments/appointments will incur Full (100%) of total price quoted.
(Applied to appointments as well) - In the cases where we receive your cancellation notice less than Seven days but more than
Four day (7days <= y => 4 days) (where, y is equal to Cancellation notice) before your
assignment/appointment will result in half charge (50%) plus VAT. 7 days (84 hours) or less
prior to appointment/s will incur 1/2 (50%) of total price quoted. (Applied to appointments
as well) - In the case/s where we receive your cancellation notice more than Seven days (<= 7) before
your assignment/appointment will result in Full charge (0%) plus VAT. More than 7 days (84
hours) prior to appointment/s will incur 0% of total price quoted. (Applied to appointments
as well) - In the case/s where a long-term contract is agreed or multiple assignment/appointments
agreed, the policy is subject to slight changes to accommodate those provisions agreed
between two parties to the contract, otherwise, short cancellation notices will still be
charged according to this policy. (Applied to appointments as well)
Planned assignments/appointments affected by government policy or severe weather warning that
poses a safety risk to clients, Exdo Tech Ltd staff and resources will be subject to cancellation and
will be communicated and re-arranged accordingly. When this is the case cancellation charge will
not be charged.
Your Order Cancellation Rights
Any Services you purchase can only be cancelled in accordance with these Terms and Conditions and
Our Refund Policy. Our Refund Policy forms a part of these Terms and Conditions.
Your right to cancel an Order only applies to Services that are cancelled in the same condition as You
booked them. You should also include all of the services instructions, documents and any
information attached.
We will reimburse You no later than 14 days from the day on which We agree to refund your
cancellation. We will use the same means of payment as You used for the Order, and You will not
incur any fees for such reimbursement.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings. The Services available on Our website may be mispriced,
described inaccurately, or unavailable, and We may experience delays in updating information
regarding our Services on the website and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices,
product images, specifications, availability, and services. We reserve the right to change or update
information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
Exdo Tech Ltd reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by Exdo Tech Ltd subsequent to accepting an Order in the event of
any occurrence affecting delivery caused by government action, variation in market rates, increased
insurance charges, other higher costs and any other matters beyond the control of Exdo Tech Ltd. In
that event, you will have the right to cancel Your Order.
Charges
We provide Exdo Tech Ltd services between 09:00 AM – 17:00 PM Monday to Friday and any
appointments or hours spent or done outside these times, Bank Holidays and Public Holidays are all
subject to a surcharge fee i.e. (Subject to the duration, start and finish time for your
assignments/appointments).
Also, if part of or all your bookings is made outside these times as above, they are deemed and
charged at unsociable hours rate. The customer will be sent the quotation which will contain all this
information.
For all appointments we charge a consultation fee covered during your appointment, these are
national standard rates on the market.
Payments
All Services booked are subject to a one-time payment. Payment can be made through various
payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express
cards or online payment methods (PayPal, etc.).
We use BACS, Credit cards and Debit Cards, Cash payments are subject to a surcharge of £4.00 per
transaction of Bank administration charge.
Payments should be done within 7 working days (One week) from the invoice date (Subject to
partner/Client contract).
All late payments carry a 12% late payment charge of total price invoiced plus the 7-working day
charge and VAT, and all payments should be received in cleared funds.
We reserve the legal right of passing any debts incurred to our debt collection agent when payments
are not received as agreed, in full or at the end of the agreed contract.
Delayed payments will incur additional costs and additional charges subject to be added to the debt
incurred and will be paid by the business client.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by
Your card issuer. If we do not receive the required authorization, we will not be liable for any delay
or non-delivery of Your Order.
Breaks
Break times and other resources for Exdo Tech Ltd staff should be allowed where assignments /
appointments duration exceed minimum of 6 hours or more, when staff are assigned to work from a
business client premises.
Exdo Tech Ltd staff contractual obligation for assignments/appointments finish time during
contractual bookings is considered as completion time, where professional business service is
provided for a set length of time. The Exdo Tech Ltd staff have the right to refuse any given work
which might take them longer than completion time to the assignment / appointment.
In cases, where Exdo Tech Ltd staff agree to continue working beyond their approved finish time,
additional charges will apply and must be approved by the two parties
User Accounts
When You create an account with Us, You must provide Us information that is accurate, complete,
and current at all times. Failure to do so, constitutes a breach of the Terms, which may result in
immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any
activities or actions under Your password, whether Your password is with Our Service or a Third-
Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon
becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available
for use, a name or trademark that is subject to any rights of another person or entity other than You
without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
Intellectual Property
The Service and its original content (excluding Content provided by You or other users), features and
functionality are and will remain the exclusive property of Exdo Tech Ltd and its licensors.
The Service is protected by copyright, trademark, and other laws of both the Country and foreign
countries.
Our trademarks and trade dress may not be used in connection with any product or service without
the prior written consent of Exdo Tech Ltd.
Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason
such assignment is ineffective, You agree to grant Exdo Tech Ltd a non-exclusive, perpetual,
irrevocable, royalty free, worldwide right and license to use, reproduce, disclose, sub-license,
distribute, modify and exploit such Feedback without restriction.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled
by Exdo Tech Ltd. Exdo Tech Ltd has no control over, and assumes no responsibility for, the content,
privacy policies, or practices of any third-party web sites or services. You further acknowledge and
agree that Exdo Tech Ltd shall not be responsible or liable, directly or indirectly, for any damage or
loss caused or alleged to be caused by or in connection with the use of or reliance on any such
content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web
sites or services that You visit.
Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any
reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, your right to use the Service will cease immediately. If You wish to terminate Your
Account, you may simply discontinue using the Service.
Limitation of Liability
Notwithstanding any damages that You might incur, the entire liability of Exdo Tech Ltd and any of
its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing
shall be limited to the amount actually paid by You through the Service.
To the maximum extent permitted by applicable law, in no event shall Exdo Tech Ltd or its suppliers
be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but
not limited to, damages for loss of profits, loss of data or other information, for business
interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or
inability to use the Service, third-party software and/or third-party hardware used with the Service,
or otherwise in connection with any provision of this Terms), even if Exdo Tech Ltd or any supplier
has been advised of the possibility of such damages and even if the remedy fails of its essential
purpose.
“AS IS” and “AS AVAILABLE” Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without
warranty of any kind. To the maximum extent permitted under applicable law, Exdo Tech Ltd, on its
own behalf and on behalf of its Affiliates and its and their respective licensors and service providers,
expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to
the Service, including all implied warranties of merchantability, fitness for a particular purpose, title
and non-infringement, and warranties that may arise out of course of dealing, course of
performance, usage or trade practice. Without limitation to the foregoing, Exdo Tech Ltd provides no
warranty or undertaking and makes no representation of any kind that the Service will meet Your
requirements, achieve any intended results, be compatible or work with any other software,
applications, systems or services, operate without interruption, meet any performance or reliability
standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither Exdo Tech Ltd nor any of the company's provider makes any
representation or warranty of any kind, express or implied:
- as to the operation or availability of the Service, or the information, content, and materials
or services included thereon. - that the Service will be uninterrupted or error-free.
- as to the accuracy, reliability, or currency of any information or content provided through
the Service; or - that the Service, its servers, the content, or e-mails sent from or on behalf of Exdo Tech Ltd
are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful
components.
Governing Law
The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of
the Service.
Disputes Resolution
If You have any concern or dispute about the Service, you agree to first try to resolve the dispute
informally by contacting "Exdo Tech Ltd, Email: info@exdo.tech.
United Kingdom Legal Compliance
You represent and warrant that:
- You are not located in a country that is subject to the United Kingdom government embargo,
or that has been designated by the United Kingdom government as a "terrorist supporting"
country, and - You are not listed on any United Kingdom government list of prohibited or restricted parties.
Severability and Waiver
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed
and interpreted to accomplish the objectives of such provision to the greatest extent possible under
applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation
under this Terms shall not affect a party's ability to exercise such right or require such performance
at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent
breach.
Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on
our Service. You agree that the original English text shall prevail in the case of a dispute.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a
revision is material, We will make reasonable efforts to provide at least 28 days' notice prior to any
new terms taking effect. What constitutes a material change will be determined at Our sole
discretion.
By continuing to access or use Our Service after those revisions become effective, you agree to be
bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop
using the website and the Service.
Contact Us
If you have any questions about these Terms and Conditions, you can contact us:
- By email: info@exdo.tech
- By visiting this page on our website: www.exdo.tech/contact
- By phone number: 07460885257
**PLEASE DON’T COPY/REPRODUCE POLICY. IT’S A PRIVATE PROPERTY FOR Exdo Tech Ltd**